Service Desk Team Lead – Northampton/ Hybrid – £35,000 to £40,000.
I have recently partnered with a major company within the IT Service space. We are currently searching for a talented and driven Service Desk Team Lead to manage their 2nd line support team. In this role you would have the opportunity to be a mentor and senior point of escalation for a talented and growing IT service desk, who work in a range of industries including Networking, Data centre, Infrastructure, Cloud and Cyber security.
About the Service Desk Team Lead role:
Located in Northampton
Offering between £35,000 and £40,000 per annum
Hybrid (3 days a week on site, after probation)
2 stage interview process – remote
final interview in person
Requirements of the Service Desk Team Lead role:
MSP experience
essential experience of being in a leadership role or similar
Strong technical capabilities (O365, SCCM, Windows servers, SQL)
Very good communication, both written and spoken
Experience with business reports and documentation
Proven experience of supporting 2nd or 3rd line quires
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Tom Wright, by exploring the VIQU IT Recruitment website.
If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
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