Project Lead Full Time

Weybridge, Surrey
Tech Mahindra

You ll lead and manage the delivery of a SAP BW TPM/CRM product solution in a timely, controlled, and predictable manner.

You ll use your strong interpersonal skills to identify and engage with OTC, R2R and CRM teams to manage all ongoing communications to ensure all are kept informed at an appropriate level. This role is focused on project delivery using Agile as driving force . Working in close collaboration with the Product Owner.

Key Responsibilities-
Conduct detailed analysis of existing business processes supporting Portfolio Management and Delivery within SAP Enhancement and Design authority through collaboration with stakeholders, subject matter experts, and end-users.

• Highly Skilled in SAP BW, CRM and TPM Consultant programme governance administration; Develop & manage governance charters; Facilitate governance meetings.
• Collecting, analysing data, and developing performance management reports; Governance meeting attendance reporting.
• Identify areas for improvement in business processes by analysing data, conducting interviews, and staying abreast of industry best practices.
• Work closely with stakeholders to gather and document business requirements, ensuring a comprehensive understanding of business processes and objectives.
• Collaborate with cross-functional teams, including business leaders, IT professionals, and subject matter experts, to understand their needs and incorporate feedback into process improvement initiatives.
• Develop and present clear and actionable recommendations for process improvements, outlining the benefits and potential impacts on the organization.
• Support the implementation of recommended process improvements, collaborating with project teams to ensure successful integration and adherence to established timelines.
• Establish key performance indicators (KPIs) to monitor the effectiveness of implemented processes and make further recommendations for optimization.
• Maintain accurate and up-to-date documentation of business processes, changes, and associated procedures.
• Assist in developing and implementing change management strategies to ensure successful adoption of process improvements throughout the organization.
• Utilize process modelling tools such as Visio, PowerPoint, MS Teams, Confluence to visually represent and document current and future state processes.
• Develop training materials and conduct training sessions to ensure that stakeholders are informed and capable of following revised processes.
• Cybersecurity Portfolio programme awareness campaigns inclusive of business engagement.
• Foster a culture of continuous improvement by staying informed about industry trends, emerging technologies, and best practices in business process management.
• Identify and assess potential risks associated with proposed process changes and develop mitigation strategies.

What Are We Looking For –

• Ideal experience range between 7 – 10 years.
• Bachelor s degree in related field.
• Highly Skilled in SAP BW, CRM and TPM Consultant
• Proven delivery of complex global projects across multiple departments with the ability to drive alignment and rapid decision making.
• Familiarity with concepts, standards, technology, tools, processes, procedures hardware, software and services used in delivering information security services.
• Excellent facilitation and collaboration skills to foster positive working relationships and partnerships.
• Ability to influence across multiple levels to negotiate the right outcomes.
• Effective communication skills: verbal, written, presentation.
• Broad knowledge and practical experience of working in a highly regulated environment, preferably consumer health product manufacturing.
• Practical experience with Agile and other development frameworks.
• Proven process improvement experiences