3rd line engineer

Bournemouth, Dorset
Hays Specialist Recruitment Limited

Your new companyAre you passionate about IT and looking for a new challenge? If so, you might be the perfect fit for our 3rd line engineer role. You will join a thriving and expanding IT company that provides a variety of cutting-edge solutions to a diverse range of clients across different sectors and industries. You will be part of a dynamic and supportive team that delivers exceptional service and value to customers, using your advanced technical skills and knowledge to solve complex problems and provide innovative solutions. You will also have the opportunity to work on challenging and rewarding projects, collaborate with other engineers and experts, and learn from experienced mentors and colleagues. Your new roleAs a 3rd line engineer, you will have the opportunity to work on challenging and rewarding projects that make a difference for your clients. You will use your advanced technical skills and knowledge to solve complex problems and provide innovative solutions. You will also collaborate with other engineers and experts who share your passion and enthusiasm for technology. What you’ll need to succeed

• MS Office 365, SharePoint, Microsoft Teams, One Drive.
• Active Directory and Azure AD
• VPNs, Firewalls, Routers, managed switches, wireless LANs – ideally DRAYTEK
• Virtualisation – likely VMWare
• In depth understanding of network protocols, routing, and subnets. Remote support of Windows 2016, 2019 and 2022.
• Exchange 2010 and above.
• Cloud based Telephony/ SIP Trunks configuration & support.
• Dropbox/ Google Drive
• Knowledge of Wireless PTP link connections
• Scripting/ PowerShell, CMD
• Google Sheets Scripting preferred.
• Knowledge and support of Apple operating systems on both IOS and MACOS
• Experience using remote access software.
• Service management systems ideally Connectwise.
• Cyber-security solutions such as Bitdefender or Webroot
• Cabling and patch management

What you’ll get in return

• Free parking on-site
• Generous holiday package of 20 days plus bank holidays, increasing with service
• Company Pension scheme
• Company wide Bonus Schemes
• Career Path planning & Training Opportunities
• Staff chill space with dart board, sofa, TV, games & refrigerator Staff social events

What you need to do nowIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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