Exciting IT Career Opportunity with a Leading MSP!
Are you ready to supercharge your IT career with a vibrant and supportive company? Join this industry-leading MSP as a full-time member of their Technical Support Team in Leeds! Our client boasts a stellar track record of nurturing their technical team, ensuring you have dedicated time each week to pursue your personal goals and professional growth.
What You’ll Do:
Provide top-notch support for day-to-day IT issues.
Implement first-time fixes and manage support requests.
Handle both inbound and outbound calls.
Key Qualities:
Excellent communication skills and a great phone manner.
Team-oriented, adaptable, and calm under pressure.
Passionate about IT and technology with a strong customer service focus
Desired Skills:
Experience with Microsoft 365, Windows Server, and Networking.
Knowledge of Cyber Security best practices and Windows 10.
Ability to troubleshoot various IT setups.
Understanding of Telecoms, Mobile, and VoIP connectivity.
Benefits:
Statutory Pension Scheme
Company social events
Bike to work scheme
Modern working environment with air conditioning
29 days holiday (including your birthday and bank holidays)
Company events, pension, cycle to work scheme, employee discount, health & wellbeing programme, referral programme, sick pay
Full-time, Permanent Salary: £25,000-£32,000.00 per year Schedule: 8-hour shift
Ready to Join th team?If you’re enthusiastic, confident, and ready to make a difference, we’d love to hear from you!