Are you ready to elevate your career to new heights? Join our clients dynamic and growing team as we seek a talented and proactive individual to fill the role of 3rd Line IT Support Engineer. Based in our clients Witney office, you’ll become an integral part of our IT team, providing exceptional support to over 100 employees across the UK within this leading Investments and Pensions provider
Salary up to £44,000
Duties and Responsibilities:
Provide 3rd line support to end-users and maintain a strong customer focus.
Troubleshoot incidents and problems, taking them through to root cause resolution.
Maintain a high level of Cyber Security awareness.
Proactively secure our infrastructure and systems to stay one step ahead.
Provide technical support and mentoring to fellow team members.
Collaborate effectively to enhance the overall knowledge base.
Contribute to the development and implementation of IT Infrastructure (On-Premise and Cloud).
Support the business’s growth by improving the efficiency and effectiveness of our systems.
Skills Required:
Experience in VMWare and Virtualisation.
Proficiency in Supporting and Implementing Microsoft Server, VMWare, Microsoft SQL, and Citrix.
In-depth knowledge of Microsoft (Office) 365, including Email, Teams, OneDrive, and SharePoint.
Good working knowledge of networking essentials, including Firewalls, Switches, Patching, and Wi-Fi.
