Corporate Communications Network Manager

Ipswich, Suffolk
UK Power Networks (Operations) Ltd
Corporate Communications Network Manager

Reference Number – 79231

This Corporate Communications Network Manager will report to the Network Capability Manager and will work within Technology, Strategy Regulation and Support Services directorate based in our Ipswich office. You will be a permanent employee.

You will attract a salary of 57,680.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) – 3 days in the office and 2 remote

Close Date:.22/07/2024

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On – scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

Job Purpose:

You will manage the design, implementation, and support of the UKPN on-prem corporate network infrastructure. You will partner directly with our third party Communications Service Providers (CSP) to provide direction, technical assurance and ensure compliance with UKPN Policy, Process, Standards, and Strategy.

Principal Accountabilities

1. Run the daily relationship with our CSPs to make the UKPN communication networks strategy a reality by translating our requirements into technical deliverables.

1. Develop and implement network procedures to support the UKPN communication network strategy.

1. Design repeatable network models to support our our requirements for implementation by our third party CSPs.

1. Keep all records and documentation of the UKPN on-prem network infrastructure accurate and up to date.

1. Provide technical assurance of deliverables by our third party CSPs ensuring they meet requirements, policy, and standards.

1. Manage all technical risk within the UKPN on-prem corporate network infrastructure, translating technical detail into potential business impact and escalating to seniors.

1. Arbitration between UKPN users and our third party CSPs on all in-life changes / PEW to on-prem corporate networks infrastructure to assess business impact and ensure clear unambiguous communications are provided to all impacted partners.

1. Be the technical SME for the on-prem corporate networks infrastructure providing expert support to incidents, problems, and major incident management. As part of this role translate technical detail to business impact and provide advice to all partners.

1. Manage the capacity of our on-prem corporate network infrastructure ensuring visibility to senior stakeholders of future problems early and managing any mitigation or business cases to increase capacity.

1. Support an inclusive culture within the workplace and with our third party CSPs.

1. Ensure compliance with relevant laws, regulations, and standards.

1. Maintain security protocols and disaster recovery strategies to safeguard information assets against potential threats.

Nature and Scope

The Corporate Network Manager will report to the Network Capability Manager within the Technology Department, working with other trusted third party CSPs to ensure the on-prem corporate network infrastructure is managed efficiently.

The team vision is “To operate the best utility owned communications network in the UK ensuring the Secure, Resilient and Reliable control of our electricity network whilst allowing new technology to support net zero for all”.

You will be a leader who can demonstrate previous experience managing partners and who is committed to delivering high-performance network services and infrastructure that guide the business forward.

Qualifications:

You will have experience managing Communication Networks and should hold a degree or equivalent industry qualifications/experience. Also, you will demonstrate experience in the following areas:

• Technical Proficiency:
• Experience of IP network management
• Experience of Extreme LAN switches and configuration.
• Experience of designing complex multi-vendor, multi-technology IP networks
• TCP/IP and routing knowledge
• Experience with Cisco Viptela SDWAN
• Experience in LAN resilience Technologies (SPBM, HSRP/VRRP)
• Experience working with ITIL Framwork
• Experience of Avaya VoIP Platforms
• The ability to produce detailed network drawings using AutoCAD & Visio

• Exceptional problem-solving skills, with the capability to anticipate potential issues and implement solutions.

• Regulatory Knowledge: Understanding of the regulatory environment impacting IT infrastructure, with an emphasis on compliance and cyber security.