As IT Manager, you will support the Director of IT in delivering the IT strategy. You will ensure the smooth running of all hospitality applications, liaise with third party support partners where required, act as an escalation point for all technical issues, and deputise the IT department when necessary.
Client Details
A hospitality group located in the heart of London.
Description
Resolve complex issues effectively and efficiently liaising with multiple third parties
Manage the network including VLAN configuration, Network Convergence, and Wi-Fi technologies.
Manage Windows Server, Hyper-V, VMware, Group Policy, and Active Directory.
Provide a high level of technical support and assistance to all colleagues, and guests when required.
Manage technical projects from end to end, and able to maintain communication and engagement with multiple departments simultaneously.
Manage GDPR, Data Protection, and Cyber Security
To attend day-to-day and management meetings to provide technical updates to operational teams.
Responsible for ensuring all technical documentation is kept up to date.
Profile
Strong hotel IT background with networking experience
Experience with Windows Server, Hyper-V, VMware, Group Policy, and Active Directory.
3yrs+ experience in hotel applications, such as Opera, InfoGenesis and Knowcross
Good knowledge of Azure and Microsoft 365, including Endpoint Manager (Intune).
Ability to translate complex IT requirements and systems to non-technical personnel.
