IT Strategy Program Director

Boston Consulting Group
WHAT YOU’LL DO
BCG’s IT strategy is a multi-year transformation effort towards becoming a “best-in-class” IT function. The IT Transformation & tech strategy is responsible for realizing a suite of organization-defining benefits examples of high-priority initiatives include:

• Modernizing our “Digital Backbone” towards shared platforms & technology
• Transforming engineering to a modern Agile Operating Model
• Managing and scaling our Cloud-based capabilities
• Building a factory for ‘productionizing’ software and services through DevSecOps
• Developing and executing our renewed Sourcing & Talent Strategy
• Driving Operational Maturity to centralize, improve efficiency & lower risk
• Advancing our Cyber Security maturity and resiliency

As a member of the IT Strategy team, you’ll be responsible for ensuring the delivery of the benefits of our Technology strategy & transformation. The IT Strategy Program Director role is responsible for providing transparency for senior leadership and supporting the organization of resources and decisions across initiatives to ensure effective coordination and prioritization of critical tasks. In this role you will work closely with the IT leadership team and program manage strategic initiative(s), resolve risks & dependencies, track and communicate progress and ensure realization of the benefits of our strategy.

You will also be responsible for planning, overseeing, and leading programs from ideation through to completion. This may involve developing and managing a software application project plan, including its scope, time, cost, quality, communications, and risk and dependency management strategies.

As the IT Strategy Program Director you will work closely with cross-functional team and:

• Program manage a key strategic initiative to deliver value to BCG via end-to-end program delivery for digital products, projects, and programs, including planning, execution, and tracking for scope, financials, and schedule
• Enable the IT leaders with the execution of the Transformation program by ensuring clear ownership, measurable outcomes and defined timing
• Capture program roadmaps and timing for value delivery driving accountability and coordination
• Resolve issues and escalate risks and interdependencies to ensure strategic initiatives are delivering the promised benefits and dependencies are being managed across products and projects to ensure integrity and robustness of the solution
• Set up, socialize, and update program metrics and dashboards at the appropriate level, providing transparency of execution progress and value realization across the transformation
• Activate IT Executive Communications, acting as liaison between the function and technology teams to provide transparency around the planning and progress up to executive level
• As part of the team, optimize and execute the IT Strategy team’s operating model, setting up and enabling the appropriate governance mechanisms and touchpoints for executive alignment
• Enable IT senior engagement touchpoints (e.g. ITLT and WWIT Director meetings), activate IT leadership and support the CIO to resolve interdependencies and conflicts across IT, prioritize executive time and facilitate decision making

YOU’RE GOOD AT

• Managing day-to-day program management activities ranging from managing the plans, communications, meetings facilitation and content creation, risks, dependencies, budgets, resourcing in a highly dynamic environment across concurrent workstreams and competing priorities.
• Working as a team, building consensus and influencing functional and IT leaders and other stakeholders to effectively enact change.
• You enjoy leading a software development program and can get into technical details to clearly articulate the risks and manage dependencies.
• You can leverage your technical expertise to surface and present business and technical trade-offs effectively.
• You have an innate ability to convey detailed technical knowledge by speaking to engineering teams in their own language and, conversely, transcribe engineering concepts to functional stakeholders.
• Planning ahead and drafting proposals to drive organization-wide IT performance by enabling the appropriate touchpoints and supporting IT teams to provide transparency across priorities, progress and path forward.
• Facilitating alignment between multiple areas of expertise – such as IT Executive Communications, IT Operations, Cyber Security and others – by:
  • Absorbing and synthesizing input from different stakeholders
  • Translating senior input into tangible action items
  • “Connecting the dots” and clearly communicating how actions within specific workstreams measurably impact overall product and business outcomes

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Proven project management leadership skills and experience in running application development programs ideally in a global professional services firm.
• Experience in defining, setting up and streamlining operating model for a cross-functional team in a highly dynamic environment.
• Strong project management skills with experience of running large scale application development programs.
• Solid technology background, with understanding or hands-on experience in developing software.
• Knowledge of Agile methodologies and traditional project management practices.
• Experience in influencing and presenting to senior business and IT stakeholders.
• Adept at conflict resolution, negotiation.
• Highly organized and proactive approach to managing work in a dynamic environment.
• Exceptional written and verbal communication skills with strong emphasis towards collaborative and creative problem-solving and ability to navigate ambiguous situations effectively.
• Building relationships and reliable team player, displaying consideration and respect for others.
• Performing successfully in a fast-paced, multi-cultural and service-oriented environment.
• Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG’s values and culture.
• Exhibiting ownership and accountability for self and driving the behaviour in the team.
• Being curious and willing to upskill continuously with the evolving technology.
• Master’s degree or similar education.
• PMP/PRINCE II certification is a plus.

YOU’LL WORK WITH
You will work with BCG’s IT Leadership, the IT Strategy Lead, the Office of the CIO and other senior functional and technology leaders to drive the transformation initiatives forward, supporting and enabling a partnership with the ITLT to prioritize, resolve risks & dependencies, track progress, and ensure realization of the benefits of our strategy.