My client a market leading organisation are currently looking to recruit a IT Support Desk Agent on a permanent basis in Halifax. The succesful candidate will have experience of the below.
Skills Required:
Install and configuring Hardware and related software;
Replacing/repairing elements of hardware as required
Great experience surrounding IOS and windows 11 operating systems
Install, maintain and configure cell phones and data devices as required.
Provide general administration and support for companies key software
Azure Active Directory and Office 365 administration
Have a security focused mindset, escalating issues to our Cyber Security Lead as required
Verify and control licenses and versions for each application and operating system
Monitor infrastructure activity and capacity levels and escalate issues to our Infrastructure Engineer as required
Respond to local/global user queries/tickets in a timely manner in line with company SLA
Ensure local hardware and software are in line with UK standardisation goals
If you feel you have the relevant experience for this opportunity, please press apply!
