We are seeking a dedicated IT Support Engineer for our client based in Sidcup. This is a fully onsite role with a competitive salary of approximately £30,000 – £40,000. The ideal candidate will preferably drive, and street parking is available.
Main Duties and Responsibilities:
Provide internal helpdesk support for all software and hardware queries from users.
Install and distribute software and operating system updates.
Set up and configure new desktops and laptops.
Manage user setup and complete administration for leavers.
Conduct daily and periodic network and desktop housekeeping checks and maintenance.
Investigate and diagnose technical issues, referring them as necessary to the external IT provider.
Assist the IT Manager in maintaining high levels of IT system security and protection against cybercrime.
Aid the IT Manager in training staff on IT software and technical matters.
Provide ad hoc support and advice to clients as directed.
Undertake specific projects in line with IT strategic objectives.
Technical Knowledge Required:
Proficiency in Outlook / O365
Experience with Mimecast
Knowledge of Azure
Maintenance of operating system builds (including software)
Familiarity with Active Directory, Group Policies, and print management
Understanding of TCP/IP and DHCP concepts
If you are a proactive and skilled IT professional with the technical expertise and the ability to provide exceptional support, we would love to hear from you. Apply now to join our client’s dynamic team and contribute to their ongoing success.
