IT Systems Administrator

Reading, Oxfordshire
AWE

Information Services and Security have a vital role to play in a crucial national mission. We’re here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK’s next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more.

The scale might be daunting to some, but you’ll find it stimulating. We’ve got a long journey that we’ve only just started and we’re looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won’t deceive you, in some areas we’re starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you’ll contribute to a legacy of national security for decades to come.

So come and join us.

We are currently looking to recruit an experienced IT Systems Administrator/3rd line engineer to support the business in providing high quality computing environments by providing and managing the provision of System Administration expertise to the AWE User community.

Location – Reading area – Please note this role is fully site based, no hybrid or home working available.

Salary – from £38,350 – £48,000 per annum DOE

As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include:

• Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work)
• Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time
• Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training
• Employee Assistance Programme and Occupational Health Services
• A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution)
• Life Assurance
• Discounts – access to savings on a wide range of everyday spending
• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family
• A host of voluntary & core benefits to suit your health and wellbeing – more information available on our careers site

Key Accountabilities:

• Escalation of significant issues to the IS Technical Services Manager or Team Lead.
• Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player.
• Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system.

Key Responsibilities:

• Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained.
• Core Server Support – Build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLA’s, through effective processes, KPI’s and problem management.
• Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required.
• Ensure that IS Change requests are completed and processed in timely manner to enable service improvement.
• To ensure that all users are supported in their day to day activities with resolutions to problems and issues.
• Build relationships with other teams within IT Operations to enable better support and communications.
• To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions
• Attend technical briefing / support groups.
• Understand and develop support system road maps.
• The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs.

The Candidate:

• Prior experience as an IT Systems/Infrastructure Server Engineer
• Strong knowledge of VMWare, Linux & Active Directory
• Dell/HP hardware support and patching
• Windows Infrastructure including key components such as Active Directory, Group Policies, DC, DNS, SCCM, WSUS and PKI
• Updating Server Certificates expiry within CA

All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.