IT & Systems Manager

Nottingham, Nottinghamshire
Adria Solutions Ltd

IT & Systems Manager Position – Exciting Opportunity!

We are currently seeking a dynamic and experienced IT & Systems Manager to join our exciting new client. In this pivotal role, you will play a key part in planning, organizing, and maintaining my clients IT infrastructure and business systems. Your primary responsibilities will include:

• Developing and implementing the long-term infrastructure and systems strategy.
• Ensuring year-on-year progress in achieving strategic goals.
• Collaborating with various teams to identify, recommend, develop, implement, and support cost-effective solutions.
• Defining and implementing IT policies, procedures, and best practices.
• Taking a proactive role in developing robust data systems, similar to a ‘Business Analyst.’
• Involvement in key IT and business projects, either as a project manager or participant.
• Ensuring the security of the IT and data infrastructure, including compliance with PCI, GDPR, and handling external security risks.
• Overseeing IT service desk and support, IT and data security policies, software licenses, third-party contracts, IT hardware and infrastructure, budget management, and data reporting systems.

Key Requirements:

About You:

• Passion for IT and technology.
• Background in developing robust IT infrastructure and daily management of IT systems.
• Proactive approach to seeking opportunities for technological service improvement.
• Ability to work independently and as part of a team.
• Strong interpersonal, written, and oral communication skills.
• Exceptional customer service orientation.
• Ability to make sound and logical judgments.
• Demonstrated project management skills.

Experience:

• University degree in computer science or equivalent qualification with relevant experience.
• Significant experience in delivering IT support in a commercial environment, including managerial roles.
• In-depth working knowledge of the following Microsoft technologies: MS Office 365 Suite Azure AAD; VMs; Windows 10/11; Intune; Auto Pilot; etc.
• Experience managing Apple Mac OS & Apple Hardware
• Working knowledge of networking technologies, such as: Firewall (Meraki / Sophos); LAN; WAN; Internet; VPN; WLAN; IP Telephony, inc QOS; Structured cabling / data centre
• Working knowledge of IT hardware across: Hypervisor, server, NAS; Cloud infrastructure, e.g. Azure; Client architecture PC, MAC, Smartphone (Android/IOS), Tablet, etc.; Printers & MFPs
• Experience managing Google GSuite tools and services
• Working knowledge of GDPR / Cyber Essentials and data security policies
• 3rd party security products, such as Sophos, Mimecast & Panda
• Service Management toolsets, such as ZenDesk
• Certifications to Microsoft MCSA/MCSE level or equivalent

Additional Beneficial Experience:

• Microsoft Dynamics.
• Jet/PowerBI or other business information systems.
• AWS, ISO 27001, ITIL v3/4.
• Experience with Shopify or similar e-commerce platforms.

If you are passionate about IT, possess the required skills, and are ready for a new challenge, apply now to be part of our dynamic team!