Network and Security Support Engineer

Preston, Lancashire
In Technology Group Limited

Title: Networking & Security EngineerSalary: £21,000-£26,000 DOELocation: Preston

Our client is a close-knit team with a passion for making a positive impact. As a Managed Service Provider, they specialize in delivering robust ICT solutions and support to businesses, schools, and charities across Lancashire. Join them in their mission to elevate their region and benefit from training opportunities and a chance to develop your existing expereince with Networking and Security technologies!

We are seeking an individual with substantial experience in a similar role and a degree-level education is preferred. Candidates with a background in the education sector or private IT companies are highly desirable. Effective communication skills, proactive troubleshooting abilities, and the capacity to simplify complex technical issues for clients are essential qualities we value.

Training opportunities with Cisco Meraki and CompTIA, peer mentoring, and the chance to make your mark within the company are integral parts of their welcoming environment.

Responsibilities:

As a Network & Security Support Engineer, your responsibilities will include being the primary point of contact for clients, providing day-to-day helpdesk support, managing web hosts, handling emails, and administering Microsoft 365. You will also conduct on-site visits to schools and businesses.

Key Duties:

• Repair, maintain, install, and upgrade network infrastructure equipment such as routers switches and WIFI equipment as well as computers and servers.
• Implement backup and Disaster Recovery solutions, and monitor their effectiveness.
• Resolve client issues with various software applications and needs, demonstrating quick thinking and confidence in delivering successful outcomes.
• Core business responsibilities include relevant project delivery.

Desired Skills and Experience (or a willingness to learn):

• WAN, LAN, and WiFi (Draytek, Omada, Unifi)
• DNS, WHM, cPanel hosting interfaces
• Telecoms application and hardware support
• Cybersecurity knowledge, including best practices and Endpoint Protection methods
• Azure/Entra, Microsoft 365, Windows Server, Active Directory, Group Policies
• Veeam, Hyper-V, VMware

Benefits:

Full-time 8:30-17:00 or part-time/reduced hours with a pro-rated salary.

Canteen facilities

Flexitime/Weekend options

Free on-site parking

Work-from-home options

Please respond to this advert if you beleive you are suitable or if you know anyone that could be suited to this role.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.