Senior Technical Consultant

Oxford, Oxfordshire
Dynamic Minds Recruitment

The Role: Senior Technical Consultant

Location: Oxford

Salary: Up to £50K

In need of a more rewarding opportunity? Do you enjoy the challenge of working on complex large projects and delivering them successfully? Would you benefit from working in a supportive environment with tangible career progression opportunities?

Yes? Great, get in touch today! Dynamic Minds just might have the perfect opportunity for you!

We are delighted to partner with one of Oxfordshire’s leading IT Support businesses, renowned for their exceptional customer satisfaction ratings and innovative technical solutions. The business is unapologetic about their people first approach, going above and beyond to ensure that all employees are valued and rewarded for their hard work. Due to exceptional growth and expansion, a fantastic opportunity has become available for a Senior Technical Consultant to join our client on a full time permanent basis. Functioning as a model ambassador for the business, you will become a trusted advisor to clients through routine site visits, remote support, implementing IT strategies, and delivering complex IT projects in collaboration with the wider consultancy team. This is a fantastic opportunity for an individual with exceptional communication skills and commercial awareness who enjoys being consultative and making a tangible contribution to business operations.

As the successful Senior Technical Consultant you will be rewarded with a competitive basic salary and:

Benefits:

• Quarterly bonus
• Inclusive and supportive work environment
• Ongoing technical training and support
• Career progression opportunities
• Flexible working arrangements
• Employee Assistance Program
• Sick pay
• Life insurance
• Retail discounts
• Cycle to work scheme.
• Free parking
• Health and wellbeing benefits
• Regular Friday lunches and beers
• Company socials
• Office entertainment e.g., digital games, ping pong table, etc.

Your Responsibilities:

• Provide exceptional proactive and reactive remote / onsite technical support to a variety of clients.
• Carry out reactive site visits and support the helpdesk team where required.
• Collaborate effectively with the wider project team to ensure all projects are delivered on time and within budget.
• Assume responsibility of all technical issues assigned to you.
• Manage your diary effectively and maintain an open line of communication with all clients, keeping them updated through progress reports.
• Execute technical projects such as infrastructure installations, migrations, and cyber security reviews.
• Identify new opportunities when dealing with non-contracted customers, offering relevant products and services.

Your Skills & Experience

• Previous experience as a Technical Consultant, IT Project Engineer, or Infrastructure Engineer is essential to be successful in this role.
• Capable of configuring and maintaining Microsoft 365, along with migrations.
• Knowledgeable on MS Windows Server, MS365 Administration, backup software, firewall configuration, anti-virus, and remote connection software.
• Knowledge of firewalls, AV, or backup products / technologies
• Familiar with technologies such as WatchGuard, Sophos, and Datto
• Familiarity with Azure hosting and configuration, Entra, Intune device enrolment, and Windows Modern Desktop deployment
• Microsoft or other practical certifications (MCP, Fundamentals, Technical Associate, Comp TIA, etc.)
• Proactive motivated approach to customer service
• Excellent communication and relationship building skills.

To be considered for this role, please attach a copy of your up-to-date CV.