Technical Infrastructure Manager

Ipswich, Suffolk
Hays Specialist Recruitment

Your new company
This is your chance to join a great and growing organisation as an Technical Infrastructure Manager and lead the way in driving digital transformation and elevating the end users experience. We are seeking a dynamic and seasoned technical professional with a strong passion for enhancing our digital environment. As the Technical Infrastructure Manager, you will possess excellent technical, cloud, and cyber security skills, along with the ability to manage a diverse team.

Your new role

• Support the delivery of our digital strategy and stay updated on emerging cloud technologies, technical advancements, and cyber security challenges.
• Drive performance improvement and develop strong partnerships with teams across the organisation to understand their technology needs and align IT services accordingly.
• Take ownership of the 2nd and 3rd line functions, acting as the primary technical authority within the Directorate and reporting directly to the Head of IT Operations.
• Develop, implement, manage, and maintain the ICT infrastructure, including server, cloud, and network configuration, security, accessibility, connectivity, policy, and backup.
• Ensure all technical services support the delivery of an excellent experience for both staff and students, working closely with internal teams and external vendors.
• Support the development of technical strategic alignment and contribute to the ongoing maintenance and monitoring of the orgnaisations infrastructure.
• Act as a digital ambassador for the organisation, providing high-quality technical support and guidance.

What you/’ll need to succeed

• Excellent understanding across a wide range of IT disciplines, with expertise in areas such as cloud server and storage, cyber security, networking & telephony, emerging cloud and AI solutions, workstations, applications, and audiovisual systems.
• Strong leadership skills and the ability to drive technical excellence and innovation within the organisations Digital & IT services.
• Proven experience in managing and maintaining ICT infrastructure, both on premise and in the cloud.
• Ability to collaborate effectively with internal and external stakeholders, building strong partnerships and aligning services with business needs.
• A commitment to continuous service improvement and the ability to contribute to the organisation/’s technical strategic alignment.
• Exceptional communication and interpersonal skills, with the ability to provide high-quality technical support and guidance.

What you/’ll get in return

• Flexible working options available.
• 30 days holiday + an additional 8 days bank holiday + seasonal closure
• USS Pension Scheme
• Fantastic opportunity for growth and progression
• Investment into emerging technology and upskilling employees with funded educational qualifications once probation is passed in line with role and duties
• Additional market supplement

What you need to do now
If you/’re interested in this role, click /’apply now/’ to forward an up-to-date copy of your CV, or call us now.

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