Technology Risk Issue Management – Digital Risk Office – Vice President – London Full Time

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Led by the Chief Information Security Officer (CISO), Technology Risk secures Goldman Sachs against hackers and cyber threats. Responsible for detecting and preventing cyber intrusions, developing secure applications and infrastructure, measuring engineering risk, and driving the implementation of engineering risk controls. The team has a global presence across the Americas, APAC, and EMEA.

Within Technology Risk, the Digital Risk Office’s (DRO) Integrated Risk Management Program elevates Engineering’s capabilities to identify, prioritize, and govern engineering thematic risk and remediation. The DRO has established a centralized governance model to oversee the First Line of Defense for Engineering Risk Management and its integration into the firmwide risk management taxonomy and process as well as funding decisions to promote a culture of individual accountability.

Your Impact

In this position you will work with DRO Leadership and partner with colleagues across Engineering, Operational Risk, and Internal Audit to govern and manage the entire Engineering Issue Management Lifecycle, including identification, evaluation, remediation, closure, change management, and reporting and escalation of engineering issues within the firm. Your role will be critical in building an effective Engineering Issue Management Program in alignment with the firm’s Enterprise Risk Management Framework.

Responsibilities Include

• Collaborate with stakeholders to capture, investigate, and assign overall ownership for issues
• Perform root cause analysis, leveraging quantitative and qualitative methods to determine issue severity
• Work with Engineering colleagues to develop action plans to address root cause(s) for remediation
• Identify dependencies between action plans, ensuring resources are managed appropriately
• Collaborate with various delivery teams to govern and track remediations
• Validate completeness of action plans and ensure that controls are effective prior to closing the issue
• Ensure that key changes to issues are subject to review and approval
• Report and escalate to the appropriate governance forums
• Facilitate lessons learned and continuous process improvement

Basic Qualifications

• 5+ years of experience in enterprise risk management, internal audit, information security, technology risk, or cybersecurity
• Ability to conduct risk analysis, root cause analysis, and action plan development
• Understanding of basic technology concepts (applications, infrastructure, databases, etc.)
• Knowledge of commonly used frameworks (NIST, COBIT, ISO, etc.)
• Strong verbal and written communication skills
• Ability to present with impact and influence

Preferred Qualifications

• 2+ years of experience in program management, project management, or change management
• Knowledge of governance or risk management methodologies

What We Do

At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.

Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.

Who We Look For

Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We’re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

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Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity