2nd Line Support – Desktop Support. 2nd Line Engineer. Windows. Office 365. Windows Server. Azure Full Time

Native Digital Talent Ltd

We are partnered with an IT Solution Provider & support services, primarily to Financial Services & Legal sectors, have begun their expansion campaign to triple in size to 60 over the next 3 years, with the first hire being a Desktop Support Specialist, based near Southend-on-Sea.

From service desk support to fully fledged consultancy projects, from back-ups to cyber security, they provide a full suite of services & are partnered with multiple, leading vendors in the industry.

As a Second-Line Support Specialist – you will join in a capacity where your role is pivotal in solving technical issues that are complex, maintaining a service at a premium level, and where possible, deepening their client relationships.

Coming with the following experience will enable you to successfully thrive in this role:

– 4years+ experience working in technical support positions

– Strong communication skills, providing a customer-centric approach

– Strong competency in Windows 10/11, Windows Server & AD

– Office 365 administration skills

– Network fundamentals (routing, Switches, Firewalls)

Experience coming from an MSP or vendor background & working/leading IT projects (however big or small) would be hugely advantageous.

By joining today, you will be part of an organisation that will be rapidly climbing in size, providing immense opportunity to expand your skill set and career growth. Please apply now for an immediate & confidential discussion.

2nd Line Support. Essex. Permanent. Desktop Support. 2nd Line Engineer. Windows. Office 365. Windows Server. Azure Active Directory. SharePoint.