3rd line Engineer

Northampton, Northamptonshire
Viqu Limited

Service Desk Team Lead Northampton/ Hybrid – £35,000 to £45,000

I have recently partnered with a major company within the IT Service space. We are currently searching for a talented and driven 3rd line engineer work on their helpdesk. In this role you would have the opportunity to be a senior member of the companies help desk, assist in costumer relations as well as be a mentor and senior point of escalation for a talented and growing 2nd line IT service desk, who work in a range of industries including Networking, Data centre, Infrastructure, Cloud and Cyber security.

About the 3rd line engineer role:

• Located in Northampton
• Offering between £35,000 and £40,000 per annum
• Hybrid (3 days a week on site, after probation)
• 2 stage interview process remote
• final interview in person

Requirements of the 3rd line engineer role:

• MSP experience
• Interest in being in a leadership role or similar
• Strong technical capabilities (O365, SCCM, Windows servers, SQL)
• Very good communication, both written and spoken
• Experience with business reports and documentation
• Proven experience of supporting 2nd or 3rd line quires

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Tom Wright, by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

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